The Internal Communication Playbook
The Internal Communication Playbook was developed to help business people inject energy and action into their organisation through effective communication. This is a practical resource that people at all levels could use as a go-to communication guide to help them experience communication as a powerful force in business; a force that ignites ideas, strengthens teams and grows businesses.
The playbook covers everything from: the basic game rules (knowing what you can achieve, understanding your audiences and the leader’s role in communication etc.); content; interpersonal communication (engaging people, listening, tough conversations, conflict etc.); communication channels; communication skills for specific situations (presentations, change, delivering bad news etc.); measuring your communication – and more!
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